Shipping: How’s it getting to me?


 

Everything except razors:

Unless back-ordered (you’ll know if it’s not in stock), your order ships within 1 week.

Razors:

These take up to 90 days to ship,  unless otherwise noted.

There are razors available to be shipped within 2 weeks – you can click here to view which ones are available.

 

Shipping is free world-wide over $20 for the following amounts and time frames.

Shipping Options

US Orders Over $20:

Shipped ground and will arrive in 7-10 days from receiving your order completed email. The package will not have to be signed for, unless the value was over $150, if you’d like this option waived please put “no signature” in the notes section. I am not responsible if your package is lost or stolen after it’s marked Delivered and you chose to not have a signature. You are welcome to upgrade to express 3 day shipping if desired.

You will receive automatic tracking updates to your email the major tracking events will include:

Accepted – Essentially it’s been picked up

Out for Delivery

Delivered

Exception – if anything happens to where it wasn’t delivered, maybe you weren’t home, or there was an issue with the address. It’ll give you next steps to take to solve the issue.

International Orders over $350:

Shipped via EMS (or comparable service) 7-15 (at most) day shipping. The package will have to be signed for. I highly recommend upgrading to DHL – it’s fast and secure. I claim a $20 export value on the package.

You will receive automatic tracking updates to your email the major tracking events will include:

Accepted – Essentially it’s been picked up

Out for Delivery

Delivered

Exception – if anything happens to where it wasn’t delivered, maybe you weren’t home, or there was an issue with the address. It’ll give you next steps to take to solve the issue.

International Orders Under $350:

Shipped EMS and can take up to 25 days to arrive (sometimes longer depending on your customs). The package will have to be signed for, and will be registered mail. This service has tracking, but it’s spotty.

I highly recommend upgrading to DHL – it’s fast and secure. I claim a $20 value on the package.

You can upgrade to EMS Express to shorten your shipping time to 5-10 days if you’d like, the option is available at checkout.

You will receive automatic tracking updates to your email the major tracking events will include:

Accepted – Essentially it’s been picked up

Out for Delivery

Delivered

Exception – if anything happens to where it wasn’t delivered, maybe you weren’t home, or there was an issue with the address. It’ll give you next steps to take to solve the issue.

Under $20 – shipping is not free, you have the option of $7 EMS or EMS Express and DHL.

You can check:

track.jacobrayrazors.com to track your order, the track your order page or you can check your account for up to date tracking information.

Please allow 24 hours for your tracking information to update.

If you need faster transit speed  (ie: overnight) just contact me and I’ll make it happen.

I don’t guarantee shipping times,  I can’t control it,  but I do stay up on your order to make sure it’s tracking well.

All orders include tracking – even international.