Shipping: How’s it getting to me?


 

Everything except razors:

Unless back-ordered (you’ll know if it’s not in stock), your order ships within 2-3 weeks.

Razors:

All in stock razors from “Ready to Ship Artisanal Razors” ship with the next immediate batch of razors. These go to my warehouse in Brownsville over the weekend and are then dispatched on Monday.

Razors that are crafted and aren’t in stock take up to 90 days to ship,  unless otherwise noted.

There are razors available to be shipped within 3 weeks – you can click here to view which ones are available.

 

Shipping is free world-wide over $20 for the following amounts and time frames.

Shipping Options

US Orders Over $20:

Shipped ground and will arrive in typically within 15 days of receiving your order completed email. The package will not have to be signed for, unless the value was over $150, if you’d like this option waived please put “no signature” in the notes section. I am not responsible if your package is lost or stolen after it’s marked Delivered and you chose to not have a signature.

You will receive automatic tracking updates to your email the major tracking events will include:

Accepted – Essentially it’s been picked up

Out for Delivery

Delivered

Exception – if anything happens to where it wasn’t delivered, maybe you weren’t home, or there was an issue with the address. It’ll give you next steps to take to solve the issue.

International Orders over $350:

Shipped via EMS (or comparable service) 7-25 (at most) day shipping. The package will have to be signed for.

You will receive automatic tracking updates to your email the major tracking events will include:

Accepted – Essentially it’s been picked up

Out for Delivery

Delivered

Exception – if anything happens to where it wasn’t delivered, maybe you weren’t home, or there was an issue with the address. It’ll give you next steps to take to solve the issue.

International Orders Under $350:

Shipped usps first class and can take up to 25 days to arrive (sometimes longer depending on your customs). The package will have to be signed for, and will be registered mail. This service has tracking, but it’s spotty.

You can upgrade to EMS Express to shorten your shipping time to 5-10 days if you’d like, the option is available at checkout.

You will receive automatic tracking updates to your email the major tracking events will include:

Accepted – Essentially it’s been picked up

Out for Delivery

Delivered

Exception – if anything happens to where it wasn’t delivered, maybe you weren’t home, or there was an issue with the address. It’ll give you next steps to take to solve the issue.

Under $20 – shipping is not free, you have the option of $7 EMS or EMS Express.

You can check:

track.jacobrayrazors.com to track your order, the track your order page or you can check your account for up to date tracking information.

FREE SHIPPING: Please allow 4 days for your tracking information to update if you used free shipping – this is because I use a freight forwarder (Estafeta) to the border where my warehouse is, from there, the package is disassembled, and sent to each person in the order individually.

If you need faster transit speed  (ie: overnight) just contact me and I’ll make it happen.

I don’t guarantee shipping times,  I can’t control it,  but I do stay up on your order to make sure it’s tracking well.

All orders include tracking – even international.